The guest room is the main product of a hotel as it contributes to more than 50% of the total
sales making the profit percentage from the room sales very high. Guestrooms in a hotel have a role in
the image building of the hotel. Guests may stay in a hotel for pleasure, convenience or from necessity.
Whatever the reason for the stay, they will always expect a certain standard of service and comfort.
It used to be customary to have rooms of more or less than the same standard throughout the
property, but the trend is changing now. Guests are now being offered a choice of more expensive
rooms with upgraded facilities. Hotels now offer a wide variety of rooms catering to the needs of
different types of travelers.
Types of Guest Rooms
Single room A room with a standard single bed to accommodate single person.
Double Room A room which has double bed and provide sleeping comforts for two persons. A
double bed is a large bed.
Twin Room A room having two single beds separated out by a small bedside table. The room
provides sleeping accommodation for two people.
Double-double Room A room has two double beds and provide sleeping comfort for 4 people or for the
family.
Studio Room A room having utility furniture such as sofa-cum-bed. A bed is used as a sofa in
the day time and converts into bed at night, meant for business people.
Suite A suite refers to a set of two rooms interconnected to each other out of which one
is a bed room and other is a sitting room. Suite is a costly room of the hotel.
Hospitality Suite A parlour with a connecting bedroom, to be used by guest to entertain his own
guest or for companies offering cocktails during conventions, entertaining and
trade shows. This room usually contains a bar and occasional tables as well. It is
charged on hourly bases
Junior Suite A large room with a partition separating the bedroom furnished from the sitting
area.
Efficiency A room having a small kitchen facilities.
Cabana A room situated near the swimming pool of the hotel and normally used by the
people who love water games or swimming. These rooms are mainly used for
changing.
Duplex Two rooms on two successive floors and is connected to each other with a
common staircase. Generally the sitting room is on the lower floor and the
bedroom is on the upper floor.
Pent House Room situated on the terrace of the building with one of the door opening
towards the terrace. Other facilities and amenities may also be added to it.
Lanai A room overlooking a landscaped area, a scenic view, a water body or a garden.
These rooms are found in resort hotels.
Hollywood twin room A room with two twin beds but a common headboard meant for two people. If so
desired the beds can be joined together to make it appear like a single bed.
Types of beds
Murphy Bed : A bed that folds up into the wall and looks like a bookshelf or a
cupboard when folded away. It is also called sico bed.
Crib : Cots for babies provided to the guest on request.
Chaise longue (French) : A long low seated bed with a back and one arm on which the person
sitting can stretch out his legs.
Rollaway bed : A ready-made bed with a spring base provided to the guest on request.
It can be easily rolled into the rooms on request by the guests .
Guest Room Status Code Definition
Occupied Room OCC
A guest has currently registered to the room and
so the room is occupied.
Stayover Room S/O The guest is not checking out today and will
occupy the room for at least one more night.
Do Not Disturb DND The guest has requested not to be disturbed.
DND card is on the door.
Scanty Baggage SB
The guest has very light luggage and he may
leave the hotel without settling his room
account.
Vacant V
The room has been cleaned, inspected and is
ready for the arrival of the guest.
Out of Order OOO The room cannot be assigned to the guest. It may
require major maintenance work to be done.
Check Out C/O The guest has settled his account returned the
room keys and left the hotel.
Did not Check Out DNCO
The guest made arrangement to settle his
account but has left without informing the Front
Office.
Double Locked DL
The room which has been double locked by the
guest from inside. No other key can open this
room door except the grand master key.
No Baggage NB The guest is staying in the room but without
baggage.
Not Packed N/P
The guest has settled his account with Front
Office but has not packed his baggage in his
room
Packed Luggage P/L The guest has packed his baggage and left it in
the room but has not settled his room account.
sales making the profit percentage from the room sales very high. Guestrooms in a hotel have a role in
the image building of the hotel. Guests may stay in a hotel for pleasure, convenience or from necessity.
Whatever the reason for the stay, they will always expect a certain standard of service and comfort.
It used to be customary to have rooms of more or less than the same standard throughout the
property, but the trend is changing now. Guests are now being offered a choice of more expensive
rooms with upgraded facilities. Hotels now offer a wide variety of rooms catering to the needs of
different types of travelers.
Types of Guest Rooms
Single room A room with a standard single bed to accommodate single person.
Double Room A room which has double bed and provide sleeping comforts for two persons. A
double bed is a large bed.
Twin Room A room having two single beds separated out by a small bedside table. The room
provides sleeping accommodation for two people.
Double-double Room A room has two double beds and provide sleeping comfort for 4 people or for the
family.
Studio Room A room having utility furniture such as sofa-cum-bed. A bed is used as a sofa in
the day time and converts into bed at night, meant for business people.
Suite A suite refers to a set of two rooms interconnected to each other out of which one
is a bed room and other is a sitting room. Suite is a costly room of the hotel.
Hospitality Suite A parlour with a connecting bedroom, to be used by guest to entertain his own
guest or for companies offering cocktails during conventions, entertaining and
trade shows. This room usually contains a bar and occasional tables as well. It is
charged on hourly bases
Junior Suite A large room with a partition separating the bedroom furnished from the sitting
area.
Efficiency A room having a small kitchen facilities.
Cabana A room situated near the swimming pool of the hotel and normally used by the
people who love water games or swimming. These rooms are mainly used for
changing.
Duplex Two rooms on two successive floors and is connected to each other with a
common staircase. Generally the sitting room is on the lower floor and the
bedroom is on the upper floor.
Pent House Room situated on the terrace of the building with one of the door opening
towards the terrace. Other facilities and amenities may also be added to it.
Lanai A room overlooking a landscaped area, a scenic view, a water body or a garden.
These rooms are found in resort hotels.
Hollywood twin room A room with two twin beds but a common headboard meant for two people. If so
desired the beds can be joined together to make it appear like a single bed.
Types of beds
Murphy Bed : A bed that folds up into the wall and looks like a bookshelf or a
cupboard when folded away. It is also called sico bed.
Crib : Cots for babies provided to the guest on request.
Chaise longue (French) : A long low seated bed with a back and one arm on which the person
sitting can stretch out his legs.
Rollaway bed : A ready-made bed with a spring base provided to the guest on request.
It can be easily rolled into the rooms on request by the guests .
Guest Room Status Code Definition
Occupied Room OCC
A guest has currently registered to the room and
so the room is occupied.
Stayover Room S/O The guest is not checking out today and will
occupy the room for at least one more night.
Do Not Disturb DND The guest has requested not to be disturbed.
DND card is on the door.
Scanty Baggage SB
The guest has very light luggage and he may
leave the hotel without settling his room
account.
Vacant V
The room has been cleaned, inspected and is
ready for the arrival of the guest.
Out of Order OOO The room cannot be assigned to the guest. It may
require major maintenance work to be done.
Check Out C/O The guest has settled his account returned the
room keys and left the hotel.
Did not Check Out DNCO
The guest made arrangement to settle his
account but has left without informing the Front
Office.
Double Locked DL
The room which has been double locked by the
guest from inside. No other key can open this
room door except the grand master key.
No Baggage NB The guest is staying in the room but without
baggage.
Not Packed N/P
The guest has settled his account with Front
Office but has not packed his baggage in his
room
Packed Luggage P/L The guest has packed his baggage and left it in
the room but has not settled his room account.
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