Placement of Guest Room Supplies

Guest supplies include all the items that is conducive to the guest’s comfort and convenience. Many
hotels follow a common pattern in placement of guest supplies in their rooms.
In the room
Behind the door:
 A DND card the reverse of which is “Please make up my room” on the door knob on the inside
of the door.
 A detailed map of fire exits ideally affixed behind the door.
 A notice reminding guest of safe deposit facilities at the cashier’s desk
(Many hotels have an electronic safe box in the guest room. However, in that case the notice is
not required.)
In the wardrobe:-
 Coat hangers
 Skirt hangers
 Laundry bags and the list of laundry facilities and charges
 A few plastic utility bag (valet bags)
 A sewing kit (Dutch wife) is placed in the drawer
On the dresser table:-
 An ashtray and match box
 A candle on a candle stand
 A guest stationery folder with monogrammed note papers, envelopes, post cards with hotels
picture, guest comment card, Letterheads, house rules and regulation cards along with pen or
pencil.
 Tent cards giving information about special events.
 Flower Vase
In the drawer of the dresser table:-
 Business Kit
On the coffee table:-
 An ashtray with match box
 House magazine and travel magazine
 Room service menu card
Bed Side table:-
 The telephone and the service directory
 Notepad and a pen
 An ashtray and a matchbox
 Breakfast door knob card
 Local telephone directory is placed on the lower most shelf
 In the same location a Bible or Geeta or Quran
 On a tray, water tumblers
In the minibar:- In the minibar cabinet
 Mineral water bottles - percolator
 Chocolates - disposable glasses
 Ice trays - sugar
 Beverages (soft drink) - tea/coffee
 Snacks(Wafers, nuts, cookies) - stirrer
Linen on the bed per bed:-
 Mattress protector 1 no.
 Bed sheets 2 nos.
 Blanket/Duvet 1 no.
 Night sheet/Crinkle Sheet 1 no.
 Pillow cases 2 nos.
 Bed cover 1 no.
In the bath room:-
Linen
 Turkish bath towels
 Hand towel
 Face towel
 Bath mat
 On The Vanity Unit
 Monogrammed soaps, shampoo bottles, moisturizers, shower cap, bath gels, gargle glass,
tissue box, razor blades, dental kit and shaving kit and shoe shine strip.
 Candle on a candle stand
 Ashtray and match box
 Bud vase
 Near the Water Closet
 A tissue holder with a toilet roll fixed on the wall near the WC
 Sanitary bin
 Sanitary bag
 Sanitary disinfectant band
 Near The bath tub
 Bath mat
Guest Loan Item
Hotels stock certain items which they loan to the guest. Example:-electric shaver, hair drier.
These items which are provided to the guest should be noted down in the house keeping office and
collected back again when the guest checks out from the hotel.
 Occasionally one also requests like extra furniture.
 Items like ironing boards, hair driers, alarm clocks, cribs, voltage adapters are also
provided
 Guest may also request for baby bath, high chair, heating foot plate, etc.
 Hot water bottles, electric shavers, extra pillows are also provided to the guest on
request.
Guest Supplies
Guest supplies include all items that are conducive to the guest’s material comfort and convenience.
They are grouped as
1) Guest amenities: this refers to all the luxury items that a hotel provides to the guest at no extra cost.
E.g. coffee maker, bathrobe, flowers, bathroom amenities like bubble bath essence, moisturizer, etc.
2) Guest Expendables: Guest Expendables are those supplies that are expected to be used or taken
away by the guest on leaving the property. E.g. laundry bags, match box, toilet tissue, face tissue, bath
soaps, etc.
3) Guest essentials: These are items that are essential to the guest room but are not used up or
expected to be taken away by the guest. E.g. cloth hangers, ice buckets, ash trays, plastic trays water
jugs, drinking glasses, etc.